ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Represents the Credit Union in a courteous and professional manner.
- Operates on-line teller terminal to perform various transactions; cash handling such as deposits and withdrawals, depositing/cashing checks and making loan payments.
- Processes cash advances, cashiers’ checks, money orders, government bonds, and similar transactions.
- Opens and closes accounts daily. Processes assigned cash and transactions and balances at end of day.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Ensures that members' requests and questions are promptly resolved. Performs research as needed.
- Is familiar with all of the Credit Union’s products and services. Actively suggests products/services of the Credit Union or refers members to appropriate departments to help meet members’ financial needs.
- Maintains confidentiality and security of member account information.
- Maintains security of assigned cash and cash items.
- Performs drive-up teller and night drop functions as assigned.
- Balances ATM daily as assigned.
- Tracks sales for MSR incentive program.
``Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law``
Education
Required- High School or better
Skills
Preferred- Flexibility
- Interpersonal Skills
- Computer/Technical Literacy
- Analytical
- Adaptability
- Communication Skills
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
