You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Location: We welcome applicants from anywhere in the U.S.
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At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
Role is responsible for writing and developing strategic and customized content that articulates how DentaQuest will deliver IT and operational solutions that support the delivery of oral health care to members. The content will also explain how DentaQuest will cultivate positive customer experiences for members and providers participating in Medicaid, Medicare Advantage and Commercial dental programs. The content will be part of competitively procured RFP/RFI responses and presentations and it must clearly demonstrate DentaQuest’s market leadership position.
Individual will work in conjunction with IT and operations business leaders, subject matter experts, and business development colleagues to strategize on how to best articulate our solutions. The Senior IT Technical Proposal Writer will translate highly complex information into compliant, compelling, and absorbable content.
How you will contribute:
- Write and edit technical content for DentaQuest’s RFP responses to clearly articulate complex processes into compliant, compelling, and absorbable information.
- Interview and facilitate technical discussions with subject matter experts to transfer knowledge, develop new solutions, obtain direction and create alternative solutions.
- Translate notes and inputs from strategic or technical solution sessions into working and logical proposal content.
- Proactively stay informed on the organization’s best and latest offerings through regular meetings and discussions with various IT and operations departments.
- Evaluate MMIS/MES trends and analyze competitor responses from a technical perspective.
- Collaborate with Capture and Proposal Management leadership to maintain content for proposals, project management documents, and data that support a clear path to execution of winning proposals.
- Maintain and update base content source information within overall content repository.
- Functions independently, with broad direction from Capture Proposal Management (CPM) team leadership.
What you will bring with you:
- Bachelor of Arts degree in writing, communications, or other related topic required.
- 7 years of government (Medicaid or Medicare Advantage) proposal writing experience required.
- 2+ years of experience developing content specific to MMIS/MES delivery/operations, solution architecture, security, hosting, and infrastructure requirements.
- Demonstrated experience developing content for technical and operational aspects of claims administration, electronic data interchange, reporting, clinical management, eligibility and enrollment for health care.
- Ability to prioritize and organize multiple tasks with tight, often simultaneous, deadlines.
- Attention to detail, accuracy, and discovery skills.
- Highly motivated with a can-do attitude with supervision; works well in a team environment as well as carrying out basic less strategic tasks independently.
- Demonstrated ability to communicate and interact effectively with senior levels of internal and external organizations.
- Maintain and update base content source information within overall content repository.
- Functions independently, with broad direction from Capture Proposal Management (CPM) team leadership.
Preferred skills
Candidate will:
- have a strong understanding of and experience developing content on MMIS/MES, SaaS, technologies to support the customer experience, digital tools common in healthcare (apps, portals, texting, etc.), and IT security (HITRUST, SOCII, etc.).
- be part of DentaQuest’s Capture and Proposal Management team that sits within the Business Development division. have demonstrated experience creating content for very complex bids and experience. Willingness to work extended hours and assist team members in meeting deadlines as necessary. Proofreading skills, acute attention to detail, and ability to handle demanding, deadline-driven situations. Must be very dependable and possess exceptional customer service skills.
Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
Life is brighter when you work at Sun Life
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
A flexible work environment with a friendly, caring, collaborative and inclusive culture
Great Place to Work® Certified in Canada and the U.S.
Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
Southern region: $85,600 -$128,400 annually.
Central region: $90,200-$135,400 annually.
Northern region: $96,500-$144,700 annually.
If you are a Colorado resident, the salary range for this position is $81,700-$122,500 annually.
If you are a New York resident, the salary range for this position is $96,500-$144,700 annually.
If you are Washington resident, the salary range for this position is $90,200-$135,400 annually.
We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
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Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
